In order to grant the necessary permissions to web sites running DBsign, we must edit Safari's security preferences.įrom the "Safari" menu, choose "Preferences"and then go to the "Security" tab. For this reason, DBsign will not run in Chrome on OS X/MacOS. Safari and Firefox both support the Java plugin however, Chrome is a 32-bit only browser and does not run Java. On OS X/MacOS, the Java plugin is 64-bit only this means that only 64-bit browsers are supported. You can download the latest versions of Java from HERE.Īny browser that supports the Java plugin should work for DBsign. It is very important to always keep your Java installation up to date. Security features in OS X/MacOS and Java itself will often disable (or lock down) previous versions of the Java plugin from working in your browser. When new Java updates are made available, your old version my stop working properly. New java updates are pushed out regularly, and it is important to keep up to date. We recommend that you always have the latest version of Java installed on your Mac. If Java cannot be detected, you must fix the problem before you can proceed further. One (or both) of the pages listed above MUST be able to detect Java before any DBsign enabled web site will work. Screenshot from the official Java web site. You can check to see if java is working properly in your browser with the following web sites: However, DBsign does require that Java be installed and configured properly to work in your web browser. No, there is no DBsign software to download and install on your Mac. How do I configure Safari to run DBsign?ĭo I need to download the DBsign software?.Do I need to download the DBsign software?.If you need to contact us, you can do so HERE. If you have issues or questions regarding DBsign on OS X/MacOS, please contact us first and we will help to point you in the right direction. Some of this information is good, some is outdated, and some is completely wrong. There are many web sites and forums out there with solutions to DBsign related issues. In this document, we will address the most common issues that we see. Recent updates to OS X/MacOS and Java have raised many new questions regarding DBsign.
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March 2023
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